Conversion / Contact

Reply within 2 working days

Describe what goes wrong.

Not a feature list — the thing that breaks every week, who it happens to, and what it costs when it does. If we are the wrong people to fix it we will say so, and we will usually know who is right.

Send us the problem

Read by a founder
Optional. Faster than email if the answer needs a conversation.
Optional.
Optional, and it is not a bid. It tells us whether to scope one thing properly or four things badly.
Ten characters minimum. A paragraph is more useful than a feature list.
Written reply within two working daysNo sales team

Or reach us directly

Direct
Phone and WhatsApp
+880 1335 857104
Working hours
Sunday – Thursday, 09:00 – 19:00 BST
Registered address
Road 1, Building No 30, Dhaka Uddan, Mohammadpur
Dhaka 1207, Bangladesh

What we collect, and where it goes

Data

The form stores exactly what you type into it: your name, email address, and the optional phone number, organisation name, budget range and message. The request also records your IP address and your browser’s user-agent string, which is how the rate limit that keeps this form from being flooded works.

That record is written to a managed database hosted outside Bangladesh, and it is read by the two founders. It is not sold, not passed to a third party, and not used to mail you anything you did not ask for.

Our products commit to keeping confidential personal data inside Bangladesh, because the Personal Data Protection Act came into force on 15 April 2026 and imposes class-based localisation. That commitment is about a system holding student and staff records. This contact form is not that system, and we would rather write the distinction down than let you assume it either way.

What happens after you press the button

Four steps, with the real timing attached to each. None of them is “we will be in touch”.

  1. 01

    A founder reads it. There are two of us and no sales team.

    Nothing routes to a queue and nothing is scored by a tool first. If your message arrives inside working hours it is usually read the same day.

  2. 02

    You get a written reply within two working days.

    One of three things: a set of questions we need answered before we can scope it, a suggestion that you buy an existing product instead and which one, or a proposed call. We say the second of those more often than is good for us.

  3. 03

    If it becomes a call, it is thirty minutes and it is about the problem.

    Not a demonstration. We want the thing that goes wrong, who it happens to, how often, and what it costs when it does. You do not need a specification written before that call — writing one is usually the mistake.

  4. 04

    A written scope with a fixed price against it.

    Screens, workflows, integrations, data to be carried across, and what is deliberately excluded. You see the figure before you commit to anything, and nothing is built before you have approved that document.

If two working days pass with nothing from us, the message did not arrive. Send it again to mohiuddin@nimikh.com and it will be treated as urgent.

Contact — Describe the Problem, Get a Scope and a Price — Nimikh