CRM Software

Every lead followed up, not just the loud ones.

Nimikh is a CRM development company in Dhaka, Bangladesh building custom CRM software for small and medium businesses — lead capture, a visual sales pipeline, follow-up reminders, call logs, quotations, commission tracking and sales reporting, in Bangla or English.

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What is crm software?

CRM software records every customer and prospective customer a business deals with, along with the full history of contact with them. It captures leads, assigns them to a salesperson, moves them through defined pipeline stages, schedules follow-ups, and reports on conversion. Its core purpose is to make sure no enquiry is lost because the person handling it was busy, absent or has left.

Nimikh builds this as bespoke software from Dhaka, Bangladesh — fixed scope, fixed price, full source code and ownership transferred to you on completion.

Diagram: leads move through defined pipeline stages, each with an owner and a scheduled follow-upNewContactedQuotedWonnothing sits without a next action
Who it is for

Built for these businesses.

Sales teams working a lead pipelineService businesses quoting per jobReal estate and property firmsEducation and admissions teamsB2B distributors and agencies
What is included

The modules we build.

Every project is scoped to what you actually need. Nothing here is mandatory — the proposal lists exactly what is in your build and what it costs.

Lead capture

Website forms, Facebook lead ads and phone enquiries land in one queue instead of three inboxes.

Visual sales pipeline

Configurable stages that match how your team actually sells, not a generic template.

Follow-up reminders

Every lead carries a next action and a date. Nothing sits untouched without surfacing.

Call and meeting logs

Contact history stays with the customer record, so a handover loses nothing.

Quotations and proposals

Generate a quote from the lead record and track whether it was accepted.

Assignment and ownership

Clear owner per lead, with reassignment logged rather than silent.

Commission tracking

Per-salesperson conversion and commission, calculated from the same data the pipeline uses.

Sales reporting

Conversion by stage, by source and by person — where deals are actually being lost.

Why businesses build it

The problem, and what changes.

Common operational problems this system is built to remove.
The problem todayWhat the system changes
Leads live in a WhatsApp thread, a notebook and someone's memory.One queue with an owner and a next action on every record.
A salesperson leaves and takes their customer relationships with them.Full contact history stays in the business, not in a personal phone.
Nobody knows which lead source is worth the ad spend.Conversion reported by source, so budget follows evidence.
Follow-ups happen when someone remembers.Scheduled reminders make the follow-up the default, not the exception.
Cost & timeline
৳1,20,000starting

Priced from the published Custom Application tier. Pipeline complexity, quotation logic and reporting depth drive the final figure — all fixed before work starts.

Typical timeline
8–16 weeks, confirmed in your proposal

Projects over ৳50,000 are split 40% upfront, 40% at midpoint review and 20% on final delivery. See the full price list.

Integrations

The local integrations that make software usable in Bangladesh — and the reason an international product often is not.

Facebook Lead AdsWhatsApp notificationsEmailbKashNagadBank transfer
Questions

CRM Software — frequently asked.

Custom CRM development from Nimikh starts at ৳1,20,000, the published Custom Application tier. What moves the number is how many pipeline stages and rules you need, whether quotations and commission calculation are included, and how detailed the reporting has to be. The proposal price is fixed before work starts.
For many businesses a ready-made CRM is the right answer, and we will tell you when it is. Custom becomes worth it in three situations: your sales process does not fit the tool and you are being asked to change how you sell; per-user monthly pricing has become significant as the team grows; or you need it in Bangla, integrated with bKash or Nagad, or connected to a local system no international vendor will build for. Outside those cases, buy the ready-made one.
Yes. We work fluently in both Bangla and English, and the interface can be delivered in either or both. This matters most for field sales teams — a CRM nobody on the team is comfortable reading is a CRM nobody updates, and an un-updated CRM is worse than no CRM.
Yes. Facebook Lead Ads can push directly into the CRM so a lead is assigned and has a follow-up scheduled within moments of submitting, rather than waiting for someone to export a spreadsheet. Given how much SMB lead generation in Bangladesh runs through Meta, this is usually the single highest-value integration on the build.
That is the real risk with any CRM, and it is a design problem more than a software one. We keep the daily path short — the fields a salesperson must fill to log a call should fit on one screen — and we build the reporting the manager needs from data the salesperson was already entering, rather than adding fields nobody benefits from. Adoption is also why we train your team at launch instead of handing over a login.
Yes. On final payment, all intellectual property transfers to you — source code, designs and documentation — and the data is in your database. There is no per-user monthly fee and no export process to negotiate if you later move on.
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Browse all business systems, or read how we approach custom software development.

Tell us how you work now.

A 30-minute call is enough for us to tell you whether custom crm software is worth building for your business — including when the honest answer is that it is not. Proposal within 48 hours.

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